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Clerk of the Circuit Court of Cook County, Illinois
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Custody

DNA

Payments

Paternity

Parental Visitation Schedules
Child Support Division

Building Name
Burnham Center
 
Address
28 North Clark Street
Room 200
Chicago , IL 60602
   
Chief Deputy Clerk
Jeff Wilner
Assistant Chief Deputy Clerk
Turyia Clay
   
Hours
8:30 a.m. to 4:30 p.m., Monday through Friday, Excluding Court Holidays  
Telephone Numbers
(312) 345-4125
(312)345-4015
 
TDD
(312) 345-4004  
Fax
(312) 345-4035  

General Accounting - (312) 345-4069
Additional Fax Number - (312) 345-4074

Child Support Division Customer Service Hotline - (312) 345-4015
Español - (312) 345-4188

 


Click Tabs above for more information.


Case Types: Court ordered child support payments to custodial parents.
Dates: 1978 - present (non-indexed records exist for the years c.1950-1977)
Title: Case files may contain information relating to parentage and court ordered child support payments.
Content: Content generally includes: Complaint, Defendant Response; Motions; Briefs, Testimony, Verdict (if trial by jury), Judges Order(s), Paternity Results, Family Counseling Evaluation(s), Agreed Orders(s), Motion to Withhold of Income, Proof of Service
1)      Procedures


Once a customer enters Child Support Office there is a receptionist that will offer assistance and direct the person to the appropriate counter ( Motion, File or Cashier).

1.      Motion Counter: This is where the customer goes to file for a New Case, petition for  motion(s), apperances, answers, or any other filing. The counter will advise the customer of the forms that need to be completed (examples provided), the number of copies to be completed, cost of filing.

2.      File Counter: This counter is where the customers go when they want to see their court file, get copies of their file, or copies of an order that is in their file.  Customers must provide a current and valid picture identification card verifying them as the legal parent, guardian, attorney, social service worker, or law enforcement person currently involved in the case.  Customers are allowed a maximum of five files at one time.

Copying Fees

First Page

$2.00

Pages 2 - 19

$.50 each

All remaining pages

$.25 each

3.      Cashier: This is where the customers pay for their filing fees, copies of orders, Annual Fee, NSF (non-sufficient funds) check collection, and case number assigned.

 
The Office of the Clerk of the Circuit Court is a participant in the federal and state funded child support collection and enforcement services known as the IV-D Program. The Child Support Division maintains permanent records of court ordered child support payments to custodial parents.
The Clerk’s Office performs no actual enforcement of duties. The State’s Attorney’s Office represents the interests of the Illinois Department of Public Aid (IDPA) and IV-D Program participants for enforcing child support orders. Individuals who are not receiving public assistance may apply for IV-D services (assistance by the State’s Attorney’s Office), or obtain legal representation either through a legal assistance agency or private attorney. You have the option to be a self represented litigant.

CCG-0603A & CCG-603B , Effective 4/27/2010 (705 ILCS 105/27.2(a))

Municipality Fees (705 ILCS 105/27.2)
Direct Deposit
After completing a notarized affidavit and providing a voided check or deposit slip, customers may have their Child Support funds deposited to their savings or checking account.
Forged or Lost Checks
The Clerk’s Office and SDU (State Disbursement Unit) will place a stop payment on checks that a client either misplaced or never received. If the Clerk’s Office researches the check and finds that a check was cashed, and the client has no recollection of cashing the check, the client may come to the Clerk’s Office and file the proper forgery paperwork.
Initiation of IV-D Service for HFS
Accept and start the process for people wanting IV-D enforcement by the HFS (Illinois Department of Healthcare and Family Services).
List of Child Support Payments Received
You may request a list of payments received and disbursed through the Clerks Office and SDU (State Disbursement Unit). To order a list of payments, call (312) 345-4027. Your request will be available within seven to ten business days.
Locate Service for State Disbursement Unit
Find clients that have checks outstanding for SDU (State Disbursement Unit) by trying to contact their employer and look at court orders to determine change in custody.
Speakers’ Bureau
Provides speakers to schools, churches, health fairs, and community organizations. Provide information on services in the Clerk’s Office, and on enrollment and procedures for the IV-D Program. Available in English and Spanish. For more information: call (312) 345-4045.
Filing of Parentage Matters for IV-D and Non IV-D Cases
All court papers relating to child support and parentage matters are filed at 28 N. Clark in Room 200. If you are a participant in the IV-D Program, the State’s Attorney will file the case on your behalf. If you are filing pro se (representing yourself) you must file all court papers and promptly notify all other interested parties. For information on filing procedures, you can call (312) 345-4147.
Voice Information System
The Clerk’s Voice Information System (312) 603-2000, provides you with recorded information on your child support case, 24 hours a day, 7 days a week. If you wish to speak to one of our customer service representatives, Monday through Friday (except on County, State and Federal holidays) between 8:30 a.m. and 4:30 p.m. at the above number, just press “0” for the operator option during the recorded message or call (312) 345-4015.
Direct Deposit
The Clerk of the Circuit Court offers direct deposit of child support payments for custodial parents who receive child support through the SDU. Direct deposit is safe and easy allowing your child support payments to be secured into your bank account, saving you the extra step of depositing! It also helps you avoid fees associated with cashing your check. For information regarding direct deposit, contact us at (312) 345-4040.
Customer Service Team
We have established a Customer Service Team that handles questions regarding your child support payments and court case. This team consists of specially trained staff members who will research cases and contact outside agencies, employers, or business entities to help solve your child support issues. You can call (312) 345-4015 to reach one of our child support representatives.
Forgery or Lost Checks
If you suspect your checks are being stolen from your mailbox or if a check is lost, contact our General Accounting Department immediately at (312) 345-4073 to report it. A stop payment can be put on the check so it cannot be cashed elsewhere. Be advised that, a replacement check cannot be re-issued until 30 days after the stop payment is in effect.
Change of Address Affidavit
If you change your address, you must notify our office, and file a Change of Address Affidavit in order to continue receiving your child support payments. The Change of Address Affidavit can be obtained from our General Accounting Department by calling (312) 345-4070, or by faxing a request to (312) 345-4146. The completed affidavit must be notarized in order for child support payments to be directed to your new address.
Important Things to Remember
The Clerk’s Office does not automatically mail out court orders after a court appearance. If you are representing yourself and would like a copy of your court order, do not leave until you have received a copy from the court clerk. If an attorney is representing you, please make sure to get a copy of any order entered in your case from your attorney.
1)      How does a person join the child support program?
2)      If I wanted to increase my child support payments, what should I do?
3)      What happens if I move to a new address? Will the U.S. Post Office forward my child support checks?
4)      Who is responsible for the Tax Intercept letter that I receive every October?
5)      Why do I receive a bill for $36.00 every January?
6)      How much do I owe on my child support case?
7)      My child has reached the age of majority (18) and has graduated from High School. How do I stop the child support payments?
 
1)      How does a person join the child support program?
You may request an application for the child support enforcement program service called the IV-D (4-D) program by calling the Illinois Department of Healthcare and Family Services (HFS) at 1-800-447-4278. If you have an existing child support pay order you may call the Clerk of the Circuit Court’s Child Support Division at 312-345-4188 Monday through Friday, 8:30 am – 4:30 pm.

2)      If I wanted to increase my child support payments, what should I do?
As an IV-D program participant, the Illinois Department of Public Aid re-evaluates cases for possible increases and decreases every 36 months.

3)      What happens if I move to a new address? Will the U.S. Post Office forward my child support checks?
Even if you have already notified Illinois Department of Public Aid's Division of Child Enforcement you must notify the Clerk's Office so that we can send a change of address affidavit. To request an affidavit call (312) 345-4071 or (312) 345-4072.

4)      Who is responsible for the Tax Intercept letter that I receive every October?
If you have questions regarding this matter, please contact the Illinois Department of Public Aid Division of Child Support Enforcement at 1-800-447-4278.

5)      Why do I receive a bill for $36.00 every January?
The State of Illinois requires all Clerks of the Circuit Courts to collect a fee of $36 ($3 each month) for processing services associated with child support.

6)      How much do I owe on my child support case?
If you have questions regarding this matter, please contact the Illinois Department of Public Aid at 1-800-447-4278.

7)      My child has reached the age of majority (18) and has graduated from High School. How do I stop the child support payments?
Since 1994 termination dates are listed on the order. However, when it is not, a motion for a court date must be filed whereby a judge can determine if the child support obligation may be discontinued. A motion can be filed at 28 North Clark Street, in room 200.

Title: Direct Deposit
Content: After completing a notarized affidavit and providing a voided check or deposit slip, customers may have their Child Support funds deposited to their savings or checking account.

IMPORTANT / DISCLAIMER:

The information contained in this document is not intended as legal advice.   Persons with further questions on these subjects are strongly encouraged to seek legal advice from an attorney knowledgeable about these matters.

It is unlawful for any clerk or deputy clerk of a circuit court to prepare or draft any document that is to be filed or recorded in the Circuit Court in which he or she is clerk or deputy clerk, except such documents as such clerks are required or by some statute authorized to draft or prepare.   See 705 ILCS 110/1.


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